Frequently Asked Questions (FAQs) for

1. What is is an online boutique that specializes in providing a wide range of dresses for every occasion. We’re dedicated to offering the latest trends and timeless classics to help you find the perfect dress for any event.

2. How do I find my size? We provide a detailed sizing chart on each product page. To ensure the best fit, we recommend measuring yourself and comparing your measurements to our size guide. If you’re still unsure, our customer service team is happy to assist you with any sizing queries.

3. Can I change or cancel my order after it’s been placed? We aim to process orders quickly, so please contact us as soon as possible if you need to make any changes. While we can’t guarantee that we’ll be able to alter your order once it’s in progress, we’ll do our very best to accommodate your request.

4. What payment methods do you accept? We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Afterpay.

5. How can I track my order? Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package’s progress directly on the courier’s website.

6. Do you ship internationally? Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary based on location. Please refer to our shipping policy for more information.

7. What is your return policy? We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Some items, such as sale items or those purchased with a promo code, may be subject to a different return policy. Please refer to our full return policy for details.

8. How do I make a return or exchange? To initiate a return or exchange, please visit our returns center and enter your order number and email address. Follow the instructions provided to send back your item. Once we receive and inspect the returned item, we will process your refund or exchange.

9. How often do you restock items? Popular items can sell out quickly, but we frequently restock our bestsellers. If an item you love is out of stock, sign up for a restock notification on the product page, and you’ll be the first to know when it’s back!

10. Are your products sustainable? We are committed to increasing the number of sustainable products in our collection. Look for our ‘Eco-Friendly’ tags on products that have been made with sustainable practices.

11. How can I contact customer service? Our customer service team is available to answer any questions or concerns. Please reach out to us via email at [email protected], or through our contact form on the website.

12. Do you offer gift cards? Yes, we offer electronic gift cards available for purchase on our website. They are a perfect gift for someone special to choose their favorite dress.

13. Is my personal information secure on your site? Absolutely. We use SSL encryption on our website to protect your personal information and ensure a secure shopping experience.

For any further questions or information, please do not hesitate to contact us. We are here to ensure that your experience with is delightful and satisfying.